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The Sitagita virtual online course on Corporate etiquette


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Continuing in the same vein from where we left off in the last lesson, here are some more points to note when dealing with office manners and etiquette.

Playing politics

Just as gossiping is gross, playing politics is no better.

Very often, even against your nature or good senses, you may get dragged into a controversy at work. Very quickly pull free and vanish from the site of crime. Creating trouble in the workplace could well be classified as crime.

Whether you like it or not, there will be a few co-workers who like to make trouble for others and themselves. Be cool and calm while maintaining a safe distance from them.

Ruffling their feathers may not be such a good idea either. Find the middle path and strike a balance.

Here are a few pointers to ride the rough waters of office life skillfully and with ease.

Keep the desk top holy?

Not wholly correct. While a few personal pictures and a deity may be acceptable, converting your desktop to a veritable altar of sorts may be in poor taste. Especially when accompanied by noisy, obvious rites and rituals too.

See that your sentiments do not cause hurt and conflict to others.

Try a vase of flowers instead. Apart from the minimum memorabilia and sacred pictures, flowers can impart peace to all.

Office friendships

It is quite natural for people who work together to become friends. But a word of caution: avoid forming friendships only with those above you in the office hierarchy.

Getting friendly only with the boss will make you appear opportunistic.


Remember

In a small office, people of different levels and ages usually get to know each other quite well.

If you work in a small office and some of you are going out together after work, include other employees as often as possible.

They may not accept your invitation, but at least they won't feel excluded.

Remember to invite the boss. He or she may not want to be left out too!


Inappropriate terminology

Always use language and terminology that is in keeping with the office environment.

Never refer to your assistant as "My girl" or "My boy", as in "Get your girl to fix an appointment for me."

This is offensive and humiliating.


Avoid

"Good manners make good business sense." So true! Let your manners speak for you and the rest will naturally follow.

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